Every year in corporate America, thousands of employees continue to be promoted into management positions with little preparation for what they will confront.
The assumption remains that if employees are good enough to be promoted they instinctively know what to do in their new role. Instead, the new boss is challenged by situations he is poorly equipped to handle, causing frustration for him and dissatisfaction among the employees.

They made you boss, Now what? provides practical insights for the new boss, the experienced boss and even the aspiring boss.
Peter Woan was born and educated in England and then moved to the USA after getting a job as department manager in one of the biggest insurance brokers in the world. He was then promoted to branch manager, then national COO of the specialty insurance division. After working for the said company for a long period of time, he then moved to join another insurance firm.
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